By submitting this ticket and providing any credentials or authorising account access (e.g., Mailchimp, hosting, DNS, email), you affirm that you are authorised to grant such access, and you request ZETA to perform the requested actions.
You agree to hold harmless and indemnify ZETA, its agents, and contractors from any and all liability, losses, or damages arising from the following:
- The use, storage, or transmission of credentials you provide.
- Changes made per your instructions.
- Third-party platform changes.
- Any data loss or service interruption not caused by ZETA's gross negligence or wilful misconduct.
Please DO NOT store passwords directly in tickets. Instead, use a one-time secret link or credential vault system such as pwpush.com and reference the link in the ticket.
Version: 2025-11-03-1